Cancel
T-800
T-800 wrote

I was able to follow up and Auston confirmed that you are correct. Thank you for the clarification and reply!

Reply
Dislike (0)
    Todd B. ESP
    Todd B. ESP wrote

    Glad to hear that.

    Dislike (0)
      david M.
      david M. wrote

      Hi Acclaimed Knives, i got the same response from the same person at customer service, although i showed him the comments and screenshot where he would have agreed to do those changes. 

      Could you please tell me which Dealer or distributor did you buy your guitar with? i want the same as you wanted for your guitar, nothing that makes it look damaged or worndown
      Thank you for your reply. 

      Dislike (0)
        T-800
        T-800 wrote

        Thank you for your answer. 

        In order to increase the chances of receiving a reply, I sent the same question to a number of sources at ESP.

        Unfortunately, I received a different reply from Auston at ESP customer service. He told me that "Unfortunately, this is a production model that is already set to certain specifications. No modifications may be made when they are produced."

        I emailed him using the form available on this website and I told him it was the kh-2 vintage guitar that I was asking about. My inquiry was copied word for word from the one in this comment section.

        I was just wondering, do you know which answer is correct, yours or his?

        By the way, I have sent the link to this page to him to show him that you had told me it should be possible.

        Reply
        Dislike (0)
          Todd B. ESP
          Todd B. ESP wrote

          Please follow up with customer service email to continue this discussion. Yes our normal answer is that signature models come as is but sometimes we are willing to make a slight change, it all depends on which artist model and the requested changes. So the answer I gave you is correct in this case.

          Dislike (0)
            T-800
            T-800 wrote

            Hello

            If I wanted this guitar as is WITHOUT the following: paint chips, pitting (or anything that makes it look damaged/worn down) would that be possible?

            I like the sticker, label, inlays, signature and everything else EXCEPT for whatever makes it looks damaged/worn down.

            That would be less work for your custom shop/luthiers and I'd STILL be WILLING TO PAY THE SAME PRICE regardless.

             

             

            Reply
            Dislike (0)
              Todd B. ESP
              Todd B. ESP wrote

              Hi, Yes this should be no problem. Normally we don't allow changes to signature models but in this case it is doable. Please contact your favorite dealer if you wish to set this up.

              Dislike (0)
                Thomas H.
                Thomas H. wrote

                Acclaimed Knives - did you ever receive the KH2 distressed you wanted without the wear options??? 

                Dislike (0)
                  Nathan O.
                  Nathan O. wrote

                  When did lefty production of this end? Found a few online but all are sold

                  Reply
                  Dislike (0)
                    Carl N.
                    Carl N. wrote

                    if you have any questions you may reach out to our customer service team at customerservice@espguitars.com or https://www.espguitars.com/pages/support         

                    Dislike (1)
                      Renato M.
                      Renato M. wrote

                      This model doesn't has scalloped frets? I've been watching "Metallica: Live in Salt Lake City, Utah - January 2, 1997" and it seems that kirk has scalloped frets, also on the kh-3

                      Reply
                      Dislike (0)
                        Carl N.
                        Carl N. wrote

                        if you have any questions you may reach out to our customer service team at customerservice@espguitars.com or https://www.espguitars.com/pages/support 

                        Dislike (0)