Please check our FAQ page before sending any e-mails to ESP & TAKAMINE USA SUPPORT as many questions are answered in our FAQ's. Due to the volume of e-mails we receive, we are unable to answer your e-mails if your question is already answered in our FAQ's.
Please allow 1-2 business days for an e-mail response from ESP Guitars. Sending another e-mail will not help speed up this process as we answer all e-mails in the order received. Your understanding and cooperation is greatly appreciated.