Jshannon3

I love my 2 ESP E2 M2 Urban Camo guitars, they are both shred machines!!!  The quality and workmanship put into these guitars is unmatched, I can't find anything wrong with them, their perfect!!(And I inspected them well)  They play so smooth and sound killer through my Marshall stack!!  Thanks ESP!!!

Todd B. ESP

Hi Jshannon3, Wow! Thank you so much for believing in our product and we're happy to hear how much you like your instrument!!!

Patrick R.

Hi Todd, Is there a specific reason why no Khlaers are offered on any production models?

Todd B. ESP

Hi Patrick, thanks for your question. The Kahler model offering was usually limited to signature series models because typically there has not been much demand for Kahler compared to Floyd Rose.

Patrick R.

Wow, that's crazy to me lol, Khaler 2315 is my go-to Trem. If this was offered with a 2315 Brass Cam with Steel Saddles, flat mount I would have bought it  I just ordered this Urban Camo through Sweetwater, I tried to get them to get it with a Khaler but no such luck... hahaha. They said I would have to pay Custom shop pricing to have a different trem on it lol.Thanks for the reply 

Todd B. ESP

Hey Patrick, Thanks again for your input. We appreciate it and sorry I couldn't give you a better answer. It's true that custom shop pricing is much higher than standard production. It's a totally different production/factory/process.

Patrick R.

Its cool I understand, I just wish it was offered as an option to the production model. But it sounds like its not something that can be worked in with reasonable costs. Thank you again for your reply I appreciate it 

Todd B. ESP

Hi Patrick, Yes I totally understand. Thanks for letting us know about this option.

Nicholas L.

Hi there, I was wondering if there was anyway to get this customized to have the woodland camo. I believe only a few of those prints were made and was wondering if it could be ordered. Thank you

Todd B. ESP

Hi Nicholas, unfortunately we cannot customize production models. You can order almost any version of our guitars through our custom shop but the cost is significantly higher than a production model.

Jim D.

The new one is awesome!  I just gave it a quick run through and it’s definitely fun guitar and the quality is A++.  I must have got a bad one...it happens.   I’m taking it next week with me for a setup.  Kinda hard to decide if I’ll gig this beauty, but I’m sure it can take it.  I’m also impressed that ESP left my negative comments up.  I’m not sure other companies would do that.  

My only criticism if it matters is I’d like to see ESPS come without a case and this particular model come with cheaper strings.  Just my opinion, but anyone buying this guitar will get it setup to their taste and the Elixir strings it comes with will be discarded.  

Thanks to again to ESP for taking care of me.  Still my go to guitar brand!  

Todd B. ESP

Hi Jim, I'm happy to hear that our customer service team was able to help you out! Thank you for allowing us to fix the issues you had and thanks for sharing your comments (both positive and negative). It helps us be better and we appreciate your honesty.

Jim D.

The warranty has been solved on my Urban Camo!  Hopefully, it’s as nice as my black gloss.  I have to give props to ESP for making sure I was happy.  

Todd B. ESP

Hi Jim, Great to hear that. Thanks for posting your comments here. And as always thanks for being patient with us during our warranty process.