PRICING AND SPECIFICATIONS SUBJECT TO CHANGE
Terms of Use | Privacy Policy | Contact Support
© Copyright 2024, The ESP Guitar Company, 5433 West San Fernando Road, Los Angeles, CA 90039 USA - PH: (800) 423-8388 - INTL: (818) 766-2097 - FAX: (818) 506-1378
Design by SilverFrog
How do u track an order?
Hi Michael, you should contact our sales team directly and they can help you.
I don't know if it's just me or something else, but this Indonesian made EC-1000 is just a mess. I'm dissapointed. I understand that, it's cheaper to make it in Indonesia, than Korea, but ffs, it's a series 1000, not a 256, or 50, etc. This is not a cheap instrument(at least in my country), so please, be mindful with the quality. Thanks!
Hi Oliver, Sorry to hear that. Did you purchase one of our instruments and have some problems? If so please contact our customer service department. Give them your story and information and maybe they can help you. We do not like to hear that you found issues with the guitars. We do monitor our manufacturing locations and our quality so we take it very seriously. Thanks for posting your comments here.
Hi Todd! Thank you for your reply, I will contact them.
recently i placed an order for EC1000 VB LH with thoughts thats its quality will be top notch. turns out 1000 series is now made in Indonesia? maybe i should cancel my preorder
Hi Neko, I see that you have some concerns over this, but I would tell you to be confident with our quality control and trust that we will deliver an excellent guitar to you regardless of where it has been built. I see lots of positive feedback for our 1000 series models built in Indonesia, so you have nothing to worry about.
I must say this is my first guitar ever owned . I purchased it direct from ESP Todd B, and Tim J are great people and this company is the real deal . I’ve had so many compliments on this guitar and the sound . I originally wanted a Gibson Les Paul Custom all black ebony fretboard , mahogany body , mahogany neck. This is JUST AS GOOD , I changed the nut to a Bone nut it sounds so amazing !! I’m glad I made this investment !! Thank YOU ESP !!!
Hey Mister R, Glad we could help you and thank you for the compliments. We completely thrilled that you are so happy with your new guitar! Thank YOU!
So sad you don't build this wonderful vintage black guitar with black hardware. Gold is a bit too flashy to me, and black would be just perfect. Aside from that, this guitar looks amazing and it is definitely on my list.
Hi Alex, Yes sorry to say but we don't offer this exact color option with black hardware, but thanks for your suggestion. It's possible we could offer something along these lines in the future.
When I bought my first Gibson Les Paul standard in 1990 , I was a little bit disappointed. Playability was terrible , guitar couldn't stay in tune for more than 20 minutes of heavy play. Frets was also terrible . After a few months binding on neck and around guitar started to crack . But at that time I was a Gibson guy with all my heart ,so after few months I bought Les Paul Custom and in short time Les Paul Artisan from 1976 . ...and the hell started. Problems with frets, twisting necks and cracks on connection with body. I sent a lot of letters to Gibson asking why they can make quality guitar , with nice radius neck , jumbo frets to improve playability. They never answered, and when you come with EC series I said to myself...Finally there will be nice, high quality les paul style guitar on the market. Guitar you can shred better than les paul. And here we are. Many famous guitarists left Gibson and move to ESP . Better quality, playability and affordable price. That was one of the smartest things ESP did .
Hi Dariusz M, Thank you for your comments. We appreciate hearing that we are doing something right!