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Alain E.
Alain E. wrote

i just bought this item after being in love with it for like a year now lol. but i was really surprised when buzzing noise is coming from both pick ups ( i believe it s the cover thing) and that really disappointed me especially when you decide to pay more to get good quality. what to do in that case? can it be fixed? i sent many proof videos and voice notes to the dealer (thomann) and they asked me to wait further until they assess the issue. also i sent the same to the support team on this platform and haven t got any return message yet. what to do here? 

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    Carl N.
    Carl N. wrote

    Sorry you are having an issue, our customer service team is one of our busiest departments, it should note to allow up to 48 hours for them to respond.  Though with international sales there little they can offer in terms of direct solutions and it would be best for you to work with your local ESP distributor to rectify any issue you may have.

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      Jorge V.
      Jorge V. wrote

      I have the same problem. Looks it only happen with metallic cover EMG pickups, because I change the pickups to plastic EMG (same set) and the noise have disappeared. It is not the first time that it happens, I also had that problem with some EMG JH metallic pickups and no matter what guitar I use them on, they always make the same noise.

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        Snicklefritz_76
        Snicklefritz_76 wrote

        Is there noise in both humbucker and single (split) coil configurations? 

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          Pedro R.
          Pedro R. wrote

          This must be a great guitar, I just don´t like the flagged inlays...

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            Carl N.
            Carl N. wrote

            thanks for sharing your opinion 

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              Pedro R.
              Pedro R. wrote

              This must be a great guitar, I just don´t like the fagged inlays...

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                Carl N.
                Carl N. wrote

                thanks for sharing your opinion

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                  LARRY W.
                  LARRY W. wrote

                  can i order one painted lynch burst?

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                    Carl N.
                    Carl N. wrote

                    Hey Larry, via our ESP USA and Japanese custom shops you can.

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                      Spyros Z.
                      Spyros Z. wrote

                      Hi, I have an ESP Viper Standard Series from 2009. I'm thinking of changing the EMG 81/85 pickups with the new EMG 57TW/66TW set that will be available in the next few weeks. Since you already said in another comment that the production facility and specs are the same prior to the E-II line, I was wondering if the EMG solderless connect system with the EMG 3 way position solderless toggle will fit with my guitar. By fitting I mean if there is enough space for the 2 push/pull switches(which are bigger than normal pots), the 3 way solderless switch and the rest of the EMG solderless system. I would really appreciate your help.

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                        Carl N.
                        Carl N. wrote

                        Hey Spyros, might be a little tight with the buss in there too but you shouldn't have any issues with the pots or switch.

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                          Spyros Z.
                          Spyros Z. wrote

                          Thanks Carl for your reply. That helps a lot. I think I'm gonna try it.

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                            Carl N.
                            Carl N. wrote

                            Best of luck!

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