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James D.
James D. wrote

I really wish they would stop trying to make the ebony look darker!  I have a hand covered in esp shoe polish!  Hope it goes away.

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    Todd B. ESP
    Todd B. ESP wrote

    Hi, sorry to hear that.

    If you have any questions not answered on our product page or need help with your instrument, please contact ESP Customer Service at customerservice@espguitars.com

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      Esp M.
      Esp M. wrote

      wipe down your strings and wash your hands, i have the same guitar and i dont have that problem, u just need clean hands 

       

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        Shawn S.
        Shawn S. wrote

        My E-II HORIZON NT-II Blue/Purple doesn't have split coils (or at least the controls don't pull up to split). 2018 build - any idea on this. Per the description on this site, it says they're split coils.

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          Carl N.
          Carl N. wrote

          if you have any questions you may reach out to our customer service team at customerservice@espguitars.com or https://www.espguitars.com/pages/support 

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            Ian C
            Ian C wrote

            With the 1st volume knob for the neck split and the 2nd volume knob for the bridge split?

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              Steve S.
              Steve S. wrote

              If you bought it used then someone changed out the pots. They are definitely push pull pots . 

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                Nathan F.
                Nathan F. wrote

                Help I need a replacement 3 way switch for this guitar.

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                  Carl N.
                  Carl N. wrote

                  if you have any questions or need assistance you may reach out to our customer service team at customerservice@espguitars.com or https://www.espguitars.com/pages/support 

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                    Rick_Kala
                    Rick_Kala wrote

                    Try AllParts.com I believe they may have an option which would work. 

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                      Roy
                      Roy wrote

                      Btw, Carl, I do wonder how the process works of deciding what guitars get produced in which finish options. And do ESP Community members/fans/customers have any invoice in deciding what finish options should be choosen for next year's ESP line-up? 

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                        Carl N.
                        Carl N. wrote

                        if you have any questions you may reach out to our customer service team at customerservice@espguitars.com or https://www.espguitars.com/pages/support 

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                          Roy
                          Roy wrote

                          Can we please have this model with this headstock in standard white, black, and purple or red sparkle colours and with a Floyd Rose?
                          One of the earlier E-II Horizon models came with this headstock and came with a floyd in black & white colours. 

                          I'd really want one of those but I can't afford to order an ESP USA model...  So please bring those back! 

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                            Carl N.
                            Carl N. wrote

                            thanks for your suggestions!

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