Felipe d.

It seems almost impossible to find the See Thru Black color in most online retailers (at least current models with the push/pull feature - older models are easier to find). Are you still producing these? Are they back ordered? Do you have a waiting time? Tks!

Carl N.

if you have any questions you may reach out to our customer service team at customerservice@espguitars.com or https://www.espguitars.com/pages/support 

Lisandro G.

Hello I’m still having the problem with my ESP LTD EC-1000 Piezo it is making a lot of buzzing and noises when I select the piezo pickup a technician already checked it and it’s a preamp factory issue. I’m not satisfied with this guitar, it is expensive and not working well. How can I get support From the ESP lifetime warranty?. Thank you.

Carl N.

you may contact our customer support team at customerservice@espguitars.com or use the contact support links on our site.

https://www.espguitars.com/pages/support

Lisandro G.

Hello, I just bought this ESP LTD EC-1000 Piezo - See Thru Black guitar and I have a problem with the battery, it runs out quickly and when I use the Piezo Pickup after a while it starts to make a lot of noise and forces me to change again the battery, besides this my knobs are not push pull and I cannot activate the single coil option. Am I doing something wrong?

Carl N.

Hey Lisandro, perhaps you are leaving this plugged in while not in use, also this may have been produced prior to when push/pull was standard equipment.  You'll want to reach out to our service department if you need further assistance with this, they can be reached at customerservice@espguitars.com

Norbert B.

Hi,
Do you expect to release this model with ebony fretboard in the future ?

I like everything in this guitar except the Pau Ferro fretboard,

Thank you in advance for you answer

Carl N.

Hey Norbert, no plans at the moment.

Amirreza U.

Hello,

Almost 2 months ago i've bought my EC1000p guitar. Recently i can hear some differences between Jack2(Mag) and Jack1(Mag/Piezo) while it is switched to "Mag only" .less gain and muddy sound while using Jack 1. why is that?Could it be the battery?

Carl N.

Hey Amirreza, first assumption would be the battery.  Be sure not to leave this plugged in while you are not using it, the jack acts as an on/off switch for the battery.  If you need further assistance with this you may reach out to our customer service department at customerservice@espguitars.com