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Jim S.
Jim S. wrote

I just received this guitar today and it is so NOT blue.  It is like a teal almost green.  is this normal?  What should I do?

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    Carl N.
    Carl N. wrote

    if you have any questions you may reach out to our customer service team at customerservice@espguitars.com or https://www.espguitars.com/pages/support 

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      Jonathan S.
      Jonathan S. wrote

      I just received this guitar for xmas...haven't really fiddled with it yet.  However I noticed something strange.  When I try to Zero the Mag pickup volume....there is still volume.  A lot of it.  Is this normal?  I'm able to completely quiet the piezo...just not the magnetic pickups throught the volume pot.

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        Raphael M.
        Raphael M. wrote

        What state is the piezo switch in?

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          Carl N.
          Carl N. wrote

          Not sure what you mean, might be best to reach out to our customer service team at customerservice@espguitars.com or https://www.espguitars.com/pages/support 

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            Andre B.
            Andre B. wrote

            Would love this exact quilted top and see thru blue in an E-2 Series Eclipse, minus the Piezo and active circuits. Just some good Humbuckers with maybe coil splitting.

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              Carl N.
              Carl N. wrote

              thanks for the recommendation!

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                Mark W.
                Mark W. wrote

                Hi. Just bought this guitar. It is beautiful, set up very nicely, and has great tone. I have two questions I would like to have answered by someone from ESP.

                1) My serial number is W17050889.  Based on something I saw online that means that this was built on May 17, 2020?  Is that correct?  Please confirm.

                2) As I'm watching the videos online here it seems to me that my guitar is missing the coil splitting capability.  Not clear to me why that is.  Can someone explain?  I thought based on the videos that that was part of the product design.

                Thanks.

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                  Carl N.
                  Carl N. wrote

                  Your instrument was produced in 2017, this would have been prior to the push/pull coil splitting functions being available on these instruments.

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                    Oliver I.
                    Oliver I. wrote

                    I love this guitar, especially the sound when both switches are in the middle position- best clean sound ever! This guitar would look even more stunning if the fretboard would be ebony! Thanks so much ESP- this guitar is just amazing! 

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                      Carl N.
                      Carl N. wrote

                      glad you are enjoying it 

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