CRAIG S.

I just purchased this guitar.  I am having two issues with it, which I am hoping you can help me clear up.

1. The volume knob closest to the neck is controlling the volume of the pickup located closest to the bridge.  The other volume knob (in the middle of the three knobs) is controlling the volume of the pickup located closest to the neck.

 - It would seem to me that the knob closest to the neck should control the volume of the pickup closest to the neck (not the bridge pickup)

2. The tone knob (the third knob which is farthest from the neck) does not activate as a push/pull as per the specifications on this page.  None of the knobs actually push/pull, they only twist.

The serial number of my guitar is IW18050975.

Is my guitar operating as designed?  This doesn't seem right to me.

Aside from that, I love the Evertune bridge!

I look forward to your response.

Thank you

Carl N.

Hey Craig, you'll want to reach out to our service department at customerservice@espguitars.com if you need assistance but I can provide some basic info here.  The control layout can be seen via our owner's manual which will be as you described, bridge/neck/tone.

CRAIG S.

Hi Carl,

Thanks very much for your reply.  What about question #2 and the push/pull tone knob?  I was under the impression I would be able to pop up the tone knob to split coils.  I don't see this functionality listed in the owner's manual, but I see the Tone knob listed as a push/pull in the guitar's specifications on this page.

Thank you

Carl N.

Hey Craig, the current specification is a push/pull but it is possible yours was produced before this specification was made standard, which is why I pointed you in the direction of our service department if you needed further assistance.

CRAIG S.

Hi Carl,

OK, that's disappointing, I wish there was a way to know this before ordering.  It was a special order for this guitar, but it looks like I ended up getting an older model.

I have sent an email to customer service to clear this up.

Thanks for your responses.

Carl N.

Might be something to take up with your dealer, doesn't seem like much of a special order to send you a two year old instrument.  IW18 would mean produced in 2018, prior to when push/pulls were standard equipment.

BaconFire

Just picked up one of these and honestly its the most perfect guitar ever. I have some older EC-1000's and a 2012 Eclipse II and this just feels like the next evolution of the Eclipse. The body feels slightly thicker and that totally translates tonally. The neck feels exactly the same as my Japanese made ESP (where-as my older EC-1000 the neck feels a hint thicker). Its these little details that all add up. Thank you, they do not go un-noticed! I'll be honest, I actually barely pick up my ESP now, this one is just better. I'm way too sold on the Evertune, I can't go back now.

Only other thing I want now is another one of these in white! If you make a white one with gold hardware I will literally throw my money at you. Oh and a 7-string version that isn't black, like literally any other colour would be a dream.

Carl N.

Thanks for sharing Bacon!

Paul M.

This is the first LTD guitar I’ve acquired and I’m very impressed. I play professionally in a number of club bands and have been searching for the instrument to stay in tune through a gig. This EC has exceeded my expectations by a long shot, and has tone and sustain to rival most of my other far more expensive guitars. The finish and attention to detail is excellent as well. I look forward to a long and fruitful relationship with the instrument, as I’ve found it suits even jazz beautifully. In due course, I’ll release live and studio footage of it through a number of amps and boards the sound and feel is simply scintillating and inspiring, no wonder so many great artists are switching to LTD and ESP,

Yours in music, 

PaulM

Australia

Carl N.

Thanks for sharing Paul!

Shane R.

Are there any plans to bring the Evertune back to left handed EC1000 models?

Carl N.

Hey Shane, nothing at the moment but thanks for reminding us!

Carm Grasso

Kudos to ESP for being both progressive and committed to its customers via the availability of Evertune equipped models.  I do a ton of recording and can see this would be a most welcome addition to my studio.  It would be most awesome if future models offered up more colors  :-). 

Carl N.

Hey Carm, thanks for your comment and insight!