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LIMITED LIFETIME WARRANTY
NOTE: PLEASE
CONTACT
YOUR
AUTHORIZED
ESP DEALER
REGARDING
ALL WARRANTY CLAIMS.
Your
new ESP
instrument
is warranted
to be
free
of any
defects
in materials
and workmanship
if used
under
normal
operating
conditions
for the
life
of the
original
retail
purchaser,
subject
to the
limitations
described
below.
This
warranty
is non-transferable
and applies
only
to the
original
purchaser
when
product
is purchased
as NEW
from
an Authorized
ESP Dealer.
Instruments
sold
as Factory
Seconds
do not
carry
a lifetime
warranty,
but are
limited
to a
90-day
manufacturer’s
warranty.
Electronic
parts
and guitar
hardware
are limited
to a
warranty
period
of one
(1) year
from
date
of purchase.
PLEASE
NOTE: IN
ORDER
TO VALIDATE
YOUR
WARRANTY,
YOU MUST
RETURN
YOUR
WARRANTY
REGISTRATION
CARD
WITHIN
TEN (10)
DAYS
FOLLOWING
THE ORIGINAL
DATE
OF PURCHASE.
PLEASE
RETAIN
YOUR SALES
RECEIPT,
AS IT
IS YOUR
PROOF
OF PURCHASE,
AND IS
REQUIRED
FOR ALL
WARRANTY
SERVICE
REQUESTS.
THIS
WARRANTY
IS EXTENDED
TO THE
ORIGINAL
RETAIL
PURCHASER
ONLY
AND IS
NOT TRANSFERRABLE.
If this
ESP instrument
malfunctions
at any
time
as a
result
of faulty
materials
or workmanship,
ESP will
repair
the defect(s)
or replace
the instrument,
as it
deems
appropriate,
at its
sole
discretion.
In the
event
that
original
materials
are no
longer
available,
ESP reserves
the right
to use
materials
regularly
utilized
at the
time
of repair.
If replacement
of customer’s
instrument
is deemed
necessary
by our
staff,
ESP will
replace
the instrument
with
one of
the same
or most
similar
style
of a
value
not in
excess
of the
original
purchase
price
of customer’s
instrument.
This
limited
lifetime
warranty
covers
the cost
of both
labor
and materials
on any
repair
deemed
necessary
by our
Warranty
Department
Representative
for the
lifetime
of the
original
retail
purchaser.
In the
unlikely
event
that
the customer’s
instrument
is destroyed,
lost,
or damaged
beyond
repair,
while
in the
possession
of ESP
for warranty
repair,
ESP will
replace
that
instrument
with
one of
the same
or most
similar
style
of a
value
not in
excess
of the
original
purchase
price
of customer’s
instrument.
Owner
at owner’s
expense
must
carry
any insurance
covering
the instrument,
including
but not
limited
to collector’s
value
insurance.
This
Warranty
is Subject
to the
following
Limitations
and Exclusions.
The
following
items
are
not covered
by
this warranty:
- Any
instrument
whose
serial
number
is
missing,
or
has been
altered
or
tampered
with
in
any manner.
- Any
instrument
whose
warranty
registration
card
has
not
been
returned
to
ESP
within
10
days
of
purchase.
- Any
instrument
that
has
been
modified
after
original
shipment
from
ESP.
- Any
instrument
whose
warranty
registration
card
has
been
altered
or
upon
which
false
information
has
been
given.
- Any
factory-installed
electronics
and
hardware
after
a period
of
one
(1)
year
following
the
original
date
of
purchase.
- Any
instrument
that
was
NOT
purchased
from
an
Authorized
ESP
dealer,
or
upon
which
any
unauthorized
repair
or
service
has
been
performed.
- The
cost
of
an
initial
setup
and
regular
maintenance
of
your
new
instrument,
including
neck/truss
rod
adjustments,
string
changes,
action
adjustment,
and
intonation.
- Normal
wear
and
tear
on
any
serviceable
part
of
the
instrument
including
electronic
controls
and
switches,
jacks,
worn
frets,
plated
surfaces,
tuning
machines,
string
replacement,
scratches
in
pickguards
or
plastic
parts,
saddles
and
nuts;
normal
paint
wear
and
tear
including
damages,
discoloration,
and
paint
shrinkage
of
the
instrument
finish
for
any
reason.
- Defects
in
finishes
such
as
cracks,
splitting,
or
warping
of
wood
due
to
changes
in
temperature
or
humidity,
exposure
to
sun,
fire,
moisture,
body
salts
and
acids,
other
chemicals
or
non-industry
approved
polishes.
- Instruments
that
have
been
subjected
to
extreme
humidity
or
temperature
conditions.
- Subjective
issues
such
as
tonal
characteristics,
grade
and
color
of
wood
or
finish.
- Playability
of
an
instrument
whose “action”,
or
string
height,
is
lower
than
recommended
standard “action” settings
defined
in
the
ESP
owner’s
manual.
- Case
and
case
hardware
wear
and
tear
of
any
kind.
- Shipping
damages
of
any
kind.
- Freight
charges
to
ESP
or
Authorized
ESP
Service
center
for
customer
owned
goods.
- All
other
defects,
deterioration,
and
damage
due
to
normal
use,
wear
and
tear,
aging,
misuse,
neglect,
improper
operation,
abuse,
accident,
theft,
or
acts
of
Nature.
- Any
and
all
charges
if
no
problem
is
found
at
time
of
repair/inspection.
- Any
and
all
charges
incurred
from
priority
service
requests
(Rush
Service)
or
priority
shipping
for
replacement
parts
or
return
of
customer’s
merchandise.
ESP
assumes
no liability
neither
for property
damage
resulting
from
failure
of this
product
nor for
any loss
of income,
satisfaction,
or damages
arising
from
the loss
of use
of same
due to
defects
or availability
of same
during
service.
THE
FOREGOING
CONSTITUTES
THE ONLY
WARRANTY
MADE
BY ESP
WITH
RESPECT
TO THE
PRODUCTS
AND IS
MADE
EXPRESSLY
IN LIEU
OF ALL
OTHER
WARRANTIES
EXPRESSED
OR IMPLIED.
Any implied
warranties,
including
without
limitation,
any implied
warranties
of merchantability
or fitness
for any
particular
purpose,
imposed
under
state
law are
limited
to the
duration
of this
limited
warranty.
Some states
do not
allow
limitations
on how
long
an implied
warranty
lasts,
so the
above
limitations
may not
be applicable
to you.
ESP
SHALL
NOT BE
HELD LIABLE
FOR
ANY SPECIAL,
INDIRECT
CONSEQUENTIAL,
INCIDENTAL,
OR
OTHER SIMILAR
DAMAGES
SUFFERED
BY
THE
PURCHASER
OR
ANY
THIRD
PARTY,
INCLUDING,
WITHOUT
LIMITATION,
DAMAGES
FOR
LOSS
OF
PROFITS
OR
BUSINESS
OR
DAMAGES
RESULTING
FROM USE
OR
PERFORMANCE
OF
THE
INSTRUMENT,
WHETHER
IN
CONTRACT
OR
IN
TORT,
EVEN
IF ESP
OR
ITS
AUTHORIZED
REPRESENTATIVE
HAS
BEEN
ADVISED
OF
THE
POSSIBILITY
OF
SUCH
DAMAGES,
AND
ESP
SHALL
NOT
BE
LIABLE
FOR
ANY
EXPENSES,
CLAIMS,
OR
SUITS
ARISING
OUT OF
OR
RELATING
TO
ANY
OF
THE
FORGOING.
How
to
Obtain
Warranty
Service
If
you
experience
any
malfunction
that
is
covered
under
ESP’s
Limited
Lifetime
Warranty,
you
should
notify
the
ESP
Dealer
where
the
instrument
was
purchased.
If
this
Dealer
is
not
available,
please
contact
your
nearest
ESP
Dealer.
The
Dealer
must
ship
the
instrument,
freight
and insurance
pre-paid,
to
ESP
or
to
the
nearest
Authorized
ESP
Service
Center.
PLEASE
NOTE: Owner
carrying
Original
Purchaser’s
Limited
Lifetime
Warranty
is
responsible
for
all freight & insurance
costs
to
ship instrument
to
ESP or nearest
Authorized
ESP
Service Center.
Dealer
must
contact
ESP
for
information
and
authorization
to
return
any
ESP
product.
No
instrument
may
be
returned
to
ESP
without
such
prior
Authorization.
PLEASE
NOTE: If
Return
Authorization
# (RA#)
is
not
clearly
marked
on
packages
being
returned
to
ESP,
they
WILL
BE
REFUSED!
Only Authorized
ESP
Service
Centers
may
perform
warranty
service
and
any
service
performed
by unauthorized
persons
will
void
this
warranty.
ESP
shall
not
be
held
liable
for
any
and
all defects
or
damage
caused
by
services
performed
by
unauthorized
persons.
ALL instruments
returned
to
ESP
must
include
a complete
written
description
of
the
malfunction
of the
instrument.
After
returned
instrument
is
inspected
upon
its
arrival,
ESP
or
the
Authorized
ESP Service
Center
will
advise
the
Dealer
or
Owner
of
the
approximate
date
of
completion.
The repaired
instrument
or
part
will
be
returned
to
the
Dealer
or
Owner
freight
and
insurance
prepaid.
No representative
or
other
person
is
authorized
to
assume
for
ESP
any
liability
except
as
stated
in
this
warranty.
This
warranty
gives
you
specific
rights,
which
vary
from
state
to
state.
PLEASE
NOTE: ESP
does
not
offer
repair
service
of
any
kind
other
that
warranty
repair
service.
If your
guitar
needs
any
service
or
maintenance
that
is
not
covered
under
warranty,
it
should
be taken
to
any
qualified
professional.
For
more
information:
Write:
ESP
Guitars
Warranty
Service
Center
10903
Vanowen
St.
Unit
A
North
Hollywood,
CA
91605
Call:
1-800-423-8388
Thank
you
for
purchasing
this
ESP
Product – Your
new
instrument
requires
careful
treatment
and
maintenance,
so
here
are
a few
important
DO’S
and
DON’T’S
regarding
its
care:
- DO clean
your
guitar,
strings,
and
hardware
after
each
use,
and
after
each
string
change.
- DO keep
your
instrument
in its
bag
or case
when
not
in use.
- DON’T expose
your
instrument
to extreme
or rapid
changes
of temperature
or humidity.
- DON’T leave
your
instrument
in a
closed
car
or trunk
on a
hot or
cold
day
(better
yet – avoid
leaving
your
instrument
in
a car
or
trunk,
except
for
transportation.)
- DON’T leave
your
instrument
near
a heater
or
open
window,
or expose
it
to
direct
sunlight
for
extended
periods
of
time.
For
additional
information
please
refer
your Owner’s
Manual. |