ESP technical support
ESP technical support
I've had varying experiences...
First time I contacted support was for something super simple (just an intonation issue), they got back to me a little after the two days they said it would take, apologising for being late.
More recently though I've had less success. The issue is a little more complex, and though I've contacted support twice, and posted here I haven't heard back in about two months.
Ahh ok cool.
the post is here.
I don't have exact dates for my support requests but they've both been in the past two months (I wanted to try and catch it before my waranty expires)
There is a CONTACT SUPPORT link under the dropdown for SUPPORT at the top of this page. Here is the link http://www.espguitars.com/pages/support
That will take you directly to our customer service team and typically the fastest means to get your questions answered. I hope I've answered your question.
They typically forward any technical request to Boogie Brown or Lucky13.