Hard to get my warranty!!!
Hard to get my warranty!!!
Hi, I bougth a Viper 400 BLK like a month ago and it arrived with the heigth adjustment screw of the 81 pickup damaged, I tried to get the warranty from the people who sold me the guitar but they told me that I had to contact ESP directly so I did it. I called to ESP and the people in charge of warranty and support were not in there, so I send 3 e-mails but I`m stilll wainting for a response.
I don`t know what else to do. Any suggestions?
Camilo
well its namm time, they were moving shop, they're probably really busy.
I would just replace the 0.80 cent screw and be done with it, thats all thats wrong right? Tell your dealer whats up, tell them they can surely spare an extra screw to make you a happy customer.
JMO