So I received my new replacement the other day. Much better, how it should have been. I also got the American version which is the one I originally wanted. The first time around I got the rest of the world model with four knobs and deeper single cut away which was not the item I clicked on, on there web site.
I also requested the box to be unopened from the factory which it was and it was in perfect and I mean perfect tune from when it left Japan god knows how long ago! That's quality right there! Also the set up was spot on unlike the first one which came with three sloppy strings, bridge pick up literally against the strings and fret buzz on very string above the twelfth fret.
The worst bit is when I spoke to the dude who sold it to me he told me it was professionally set up. Knob head. Also the new was has very large waves in the quilted maple which looks pretty cool. Plus an absolutely flawless finish on every part of the instrument and it sounds fucking sweet.
Very nice Barry!
You really came out golden out of your adversity! Congrats and enjoy your brand new ESP Eclipse II guitar!
I hope you have a great X-Mas Holiday!
Generally the guitars are not setup well in Japan, it's up to the store/distributor to set them up for their conditions. It's very rare for an Eclipse to be very playable at all "out of the box". I'd prefer the store eyeballed it first personally. You either got lucky or someone somewhere along the line gave it a tweak.