The ESP Guitar Company

really? no one? :|

The guitar typically does not come with a case, but many dealers will include one when selling and shipping a guitar. I'd believe what they told you.

The quality of the ESP cases is pretty good. At least the ones I have.

Thanks, I had them ship it to me since I didn't want to drive an hour each way back to the dealer again to pick up when it comes in.

Not sure if ESP will be sending it directly to me or if it will go to the dealer first, they check it over, put it in a case and then send to me. Again, I guess questions I should have asked when I was there...

I ordered my ESP standard from a small dealer, and it came in the HSC. I believe he has all his guitars shipped that way, I could be wrong, but the case was included in the price and he gave me a very fair deal. Never hurts to ask them to throw it in either, I d imagine they would work with ya, to sell the axe, just food for thought....

It can never hurt just to ask, if you're buying a somewhat expensive guitar I feel they are more likely willing to "throw it in." I mean the cases retail for bout $100 prob costs them $40-$50. Or maybe they will give a break on the case...food for thought

scoo, did you pay with a credit card or did you pay cash or check(that has cleared) ?

if credit card, call the store and ask all the same you asked here;
if you don't like the answers discuss it with them politely;
if you don't get the results you want tell them to cancel the order and refund your money.

if they refuse then don't accept delivery when it arrives (if you're home), if it's left on your porch ship it back, tell the store you want a refund, and if necessary call your credit card company for a refund.

i acknowledge you should have asked when buying it, however the store also should have discussed it when you were buying it, so i feel blame is about 50/50 here you and the store for not sussing this out beforehand.
the store should handle it amicably, be polite and ask them.

imo, if it didn't say comes with case, it doesn't, because esp/japan companies oddly don't usually include a case.

Finally a post of Gaijin that is worthy to read. ;)

Did you order your guitar off LA Music, scoo?

Scoo, do tell the conclusion of the story once you've received your package.

I had my Edwards shiped from Japan with out a case. It came perfectly. No lose strings or anything. If they pack it properly, I wouldn't worry.

I just ordered an Eclipse, and I didn't mention anything but it was written on the receipt, case included. Hope they hook you up with a case..