I have a friend who bought an ESP Eclipse, the all white one with Mahogany body and ebony fret board. Beautiful guitar. I believe it's pick up configuration is an 81 in the bridge and a 60 in the neck. (I have forgotten the logo colors; copper is EMG 89 and silver is 81)
There are two things, he claims the guitar always needs to be tuned down (specifically the wound strings) after pulling it from the case. The string gauge is .10s, so the strings might be getting caught on the nut.
More disturbingly, the EMGs simply don't feel like EMGs do (I have several guitars with EMGs); for example harmonics seem difficult or muffled. They almost sound as though they aren't active or the battery is dead, so we changed the battery. No difference.
Interestingly, the three knobs on the Eclipse, two of them are supposed to be volume and the third one is a tone control, but it does not effect the sound of the guitar at all.
Is it possible the EMGs aren't wired correctly?
if it's only the "tone" knob that's not working ? Check this.
Looking at the pot from the inside of the guitar: And the connectors are facing left.
None of the arms should be grounded to the pot. The resistor should be connected
to the middle arm and grounded to the top.
The common from the toggle should connect to the lower arm and slave to the "T"
position (white wire) from the input jack.
The black ground wire should connect to one of the vol. pots and the ground of the
if there are any additional connections ? or something missing above ? Correct it
and you should be fine ?
Then see see above. I'm sure it's just a short.
It's odd. We brought the guitar to the location he purchased it from. I explained the problems with the EMGs I was hearing and the tone knob not working etc. They immediately directed him for a straight swap.
He had the guitar a bit longer than the return policy too, they still gave him a new Eclipse from off the shelf. His new guitar is really attractive, all the knobs work and it does sound better and plays better. Except, he doesn't have an Ebony fretboard as he did on the all white version (ebony seems to often mean a 200 dollar price difference).
So I'm wondering if the Snow White was marked down, and if a problem with it was known? I appreciate what seems to be excellent customer service but they didn't even so much as look at the guitar or play with it to verify our claims.
You'd think any store would like to verify claims and merchandise of a 1,500 dollar item being returned or swapped. Oh well, they were real nice. We showed it to them, stated our concerns. They basically said go pick a new one. So we did.